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h1{font-size:28px}.welcome-message{padding:24px 20px}.welcome-message h2{font-size:24px}}.notification{position:fixed;top:20px;right:20px;min-width:300px;max-width:500px;padding:16px 20px;border-radius:8px;box-shadow:0 4px 12px #00000026;z-index:10000;animation:slideIn .3s ease-out}@keyframes slideIn{0%{transform:translate(100%);opacity:0}to{transform:translate(0);opacity:1}}.notification-content{display:flex;align-items:center;gap:12px}.notification-icon{font-size:20px;font-weight:700;flex-shrink:0}.notification-message{flex:1;font-size:14px;line-height:1.5}.notification-close{background:none;border:none;font-size:24px;cursor:pointer;color:inherit;opacity:.7;padding:0;width:24px;height:24px;display:flex;align-items:center;justify-content:center;flex-shrink:0}.notification-close:hover{opacity:1}.notification-success{background:#d4edda;color:#155724;border-left:4px solid #28a745}.notification-error{background:#f8d7da;color:#721c24;border-left:4px solid 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#28a745}.stat-value{font-size:36px;font-weight:700;color:var(--teal-dark);margin-bottom:8px}.stat-label{font-size:14px;font-weight:600;color:var(--text-primary);margin-bottom:4px}.stat-period{font-size:12px;color:var(--text-secondary)}.filters-section{background:var(--white);border-radius:12px;padding:20px;margin-bottom:24px;box-shadow:0 2px 8px #0000001a}.filters-section h3{font-size:18px;font-weight:600;margin-bottom:16px;color:var(--teal-dark)}.filters{display:flex;gap:12px;flex-wrap:wrap}.filters select{padding:10px 16px;border:1px solid var(--gray-light);border-radius:8px;font-size:14px;background:var(--white);color:var(--text-primary);cursor:pointer}.filters select:focus{outline:none;border-color:var(--teal-medium)}.refresh-btn{padding:10px 20px;background:var(--teal-dark);color:var(--white);border:none;border-radius:50px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s 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12px;border-radius:12px;color:var(--white);font-size:12px;font-weight:600;text-transform:uppercase}.fraud-score{font-weight:700;color:var(--teal-dark)}.status-badge{display:inline-block;padding:4px 12px;border-radius:12px;font-size:12px;font-weight:600}.status-badge.resolved{background:#28a745;color:var(--white)}.status-badge.unresolved{background:#ffc107;color:var(--text-primary)}.resolve-btn{padding:6px 12px;background:var(--teal-medium);color:var(--white);border:none;border-radius:50px;font-size:12px;font-weight:600;cursor:pointer;transition:background .2s ease}.resolve-btn:hover{background:var(--teal-dark)}.no-data{text-align:center;padding:40px;color:var(--text-secondary)}.loading{text-align:center;padding:40px;font-size:16px;color:var(--text-secondary)}@media (max-width: 768px){.stats-grid{grid-template-columns:repeat(2,1fr)}.events-table{font-size:12px}.events-table th,.events-table td{padding:8px 4px}}.card-management{max-width:1400px;margin:0 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button:disabled{opacity:.6;cursor:not-allowed}.blocked-cards-section{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}.cards-table-container{overflow-x:auto}.cards-table{width:100%;border-collapse:collapse}.cards-table th{background:var(--off-white);padding:12px;text-align:left;font-size:13px;font-weight:600;color:var(--text-primary);border-bottom:2px solid var(--gray-light)}.cards-table td{padding:12px;border-bottom:1px solid var(--gray-light);font-size:14px;color:var(--text-secondary)}.cards-table tr:hover{background:var(--off-white)}.card-uid{font-family:monospace;font-size:12px;background:var(--off-white);padding:4px 8px;border-radius:4px}.status-badge{display:inline-block;padding:4px 12px;border-radius:12px;color:var(--white);font-size:12px;font-weight:600;text-transform:uppercase}.unblock-btn{padding:6px 12px;background:var(--teal-medium);color:var(--white);border:none;border-radius:50px;font-size:12px;font-weight:600;cursor:pointer;transition:background .2s ease}.unblock-btn:hover:not(:disabled){background:var(--teal-dark)}.unblock-btn:disabled{opacity:.6;cursor:not-allowed}.refresh-btn{padding:8px 16px;background:var(--teal-dark);color:var(--white);border:none;border-radius:50px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s ease}.refresh-btn:hover{background:var(--teal-medium-dark)}.card-issuance-section{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a;margin-bottom:32px}.card-issuance-section .section-header{margin-bottom:24px}.card-issuance-section .section-header h2{font-size:24px;font-weight:600;color:var(--teal-dark);margin-bottom:8px}.card-issuance-section .section-header p{color:var(--text-secondary);font-size:14px}.issuance-result{margin-top:24px}.issuance-info h3{font-size:20px;font-weight:600;color:var(--teal-dark);margin-bottom:20px}.info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:16px;margin-bottom:24px}.info-item{display:flex;flex-direction:column;gap:8px}.info-item label{font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px}.info-value{display:flex;align-items:center;gap:8px}.info-value code{font-family:monospace;font-size:14px;background:var(--off-white);padding:8px 12px;border-radius:6px;flex:1;word-break:break-all}.copy-btn{padding:6px 12px;background:var(--teal-medium);color:var(--white);border:none;border-radius:6px;font-size:12px;font-weight:600;cursor:pointer;white-space:nowrap;transition:background .2s ease}.copy-btn:hover{background:var(--teal-dark)}.payload-section{margin-bottom:24px}.payload-section label{display:block;font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px}.payload-textarea{width:100%;padding:12px;border:1px solid var(--gray-light);border-radius:8px;font-family:monospace;font-size:12px;background:var(--off-white);color:var(--text-primary);resize:vertical;margin-bottom:8px}.signature-section{margin-bottom:24px}.signature-section label{display:block;font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;margin-bottom:8px}.signature-value{display:flex;align-items:center;gap:8px}.signature-value code{font-family:monospace;font-size:12px;background:var(--off-white);padding:12px;border-radius:6px;flex:1;word-break:break-all}.issuance-instructions{background:var(--off-white);border-left:4px solid var(--teal-medium);padding:16px;border-radius:6px;margin-bottom:24px}.issuance-instructions 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ease}.btn-confirm:hover:not(:disabled){background:var(--teal-medium-dark)}.btn-confirm:disabled{opacity:.6;cursor:not-allowed}.btn-cancel{padding:12px 24px;background:var(--gray-light);color:var(--text-primary);border:none;border-radius:8px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s ease}@media (max-width: 768px){.action-forms{grid-template-columns:1fr}.section-header{flex-direction:column;gap:12px;align-items:flex-start}.info-grid{grid-template-columns:1fr}.form-actions{flex-direction:column}}.vendor-analytics{max-width:1400px;margin:0 auto}.analytics-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(350px,1fr));gap:24px}.vendor-card{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a;transition:transform .2s ease,box-shadow .2s ease}.vendor-card:hover{transform:translateY(-4px);box-shadow:0 4px 12px 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var(--gray-light)}.metric{display:flex;flex-direction:column;gap:4px}.metric-label{font-size:12px;color:var(--text-secondary)}.metric-value{font-size:16px;font-weight:600;color:var(--teal-dark)}@media (max-width: 768px){.analytics-grid{grid-template-columns:1fr}}.offer-management{max-width:1400px;margin:0 auto}.offers-section{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a}.section-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px}.section-header h3{font-size:20px;font-weight:600;color:var(--teal-dark)}.create-btn{padding:10px 20px;background:var(--teal-dark);color:var(--white);border:none;border-radius:50px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s ease}.create-btn:hover{background:var(--teal-medium-dark)}.offers-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:20px}.offer-card{background:var(--off-white);border-radius:12px;padding:20px;border:2px 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pre{margin-top:8px;padding:12px;background:var(--off-white);border-radius:4px;font-size:11px;overflow-x:auto;max-width:400px}@media (max-width: 768px){.logs-table{font-size:11px}.logs-table th,.logs-table td{padding:8px 4px}}.work-queue{padding:2rem}.work-queue-header{margin-bottom:2rem}.header-content{display:flex;justify-content:space-between;align-items:flex-start;gap:20px;flex-wrap:wrap}.work-queue-header h2{margin-bottom:.5rem;color:#333}.work-queue-header p{color:#666;font-size:14px;margin:0}.refresh-button{padding:10px 20px;background:#0a5d6f;color:#fff;border:none;border-radius:6px;font-size:14px;font-weight:600;cursor:pointer;transition:all 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.tab.active{color:#0a5d6f;border-bottom-color:#0a5d6f;font-weight:600}.work-queue-content{background:#fff;border-radius:8px;padding:2rem;box-shadow:0 2px 4px #0000001a}.applications-section h3{margin-top:2rem;margin-bottom:1rem;color:#333}.applications-section h3:first-child{margin-top:0}.applications-table{width:100%;border-collapse:collapse;margin-bottom:2rem}.applications-table thead{background:#f5f5f5}.applications-table th{padding:1rem;text-align:left;font-weight:600;color:#333;border-bottom:2px solid #e0e0e0}.applications-table td{padding:1rem;border-bottom:1px solid #e0e0e0}.applications-table tbody tr:hover{background:#f9f9f9}.status-badge{display:inline-block;padding:.25rem .75rem;border-radius:12px;font-size:.85rem;font-weight:500}.status-badge.pending,.status-badge.submitted{background:#fff3cd;color:#856404}.status-badge.paid,.status-badge.success{background:#d4edda;color:#155724}.status-badge.prepared{background:#cfe2ff;color:#084298}.actions{display:flex;gap:.5rem}.btn-approve,.btn-reject{padding:.5rem 1rem;border:none;border-radius:4px;cursor:pointer;font-size:.9rem;font-weight:500;transition:all .2s}.btn-approve{background:#28a745;color:#fff}.btn-approve:hover{background:#218838}.btn-reject{background:#dc3545;color:#fff}.btn-reject:hover{background:#c82333}.empty-state{text-align:center;padding:3rem;color:#666;font-style:italic}.loading,.error{text-align:center;padding:3rem;font-size:1.1rem}.error{color:#dc3545}@media (max-width: 768px){.work-queue{padding:1rem}.work-queue-stats{grid-template-columns:1fr}.applications-table{font-size:.9rem}.applications-table th,.applications-table td{padding:.5rem}.actions{flex-direction:column}}.bank-transfer-verification{padding:30px;max-width:1400px;margin:0 auto}.verification-header{margin-bottom:30px}.verification-header h2{font-size:32px;color:#0a5d6f;margin:0 0 10px}.verification-header p{color:#666;font-size:16px;margin:0}.filter-tabs{display:flex;gap:10px;margin-bottom:30px;border-bottom:2px solid #e9ecef;padding-bottom:10px}.filter-tab{padding:10px 20px;border:none;background:transparent;color:#666;font-size:16px;font-weight:500;cursor:pointer;border-bottom:3px solid transparent;transition:all .3s}.filter-tab:hover{color:#0a5d6f;border-bottom-color:#0a5d6f}.filter-tab.active{color:#0a5d6f;border-bottom-color:#0a5d6f;font-weight:600}.loading-state,.empty-state{text-align:center;padding:60px 20px;color:#666}.spinner{width:50px;height:50px;border:4px solid #e9ecef;border-top-color:#0a5d6f;border-radius:50%;animation:spin 1s linear infinite;margin:0 auto 20px}@keyframes spin{to{transform:rotate(360deg)}}.transfers-list{display:grid;gap:20px}.transfer-card{background:#fff;border:1px solid #e9ecef;border-radius:12px;padding:25px;box-shadow:0 2px 8px #0000000d;transition:box-shadow .3s}.transfer-card:hover{box-shadow:0 4px 12px #0000001a}.transfer-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:20px;padding-bottom:15px;border-bottom:2px solid #f0f0f0}.transfer-info h3{font-size:20px;color:#0a5d6f;margin:0 0 5px;font-family:Courier New,monospace}.transfer-date{color:#666;font-size:14px;margin:0}.status-badge{display:inline-block;padding:6px 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img{max-width:100%;max-height:400px;border-radius:8px;box-shadow:0 2px 8px #0000001a;cursor:pointer;transition:transform .3s}.receipt-preview img:hover{transform:scale(1.05)}.pdf-preview{display:flex;flex-direction:column;align-items:center;gap:10px;padding:30px;background:#fff;border-radius:8px;border:2px dashed #ccc}.pdf-preview svg{color:#dc3545}.pdf-preview p{margin:0;color:#666;font-weight:600}.pdf-preview a{color:#0a5d6f;text-decoration:none;font-weight:600;padding:8px 16px;border:2px solid #0a5d6f;border-radius:6px;transition:all .3s}.pdf-preview a:hover{background:#0a5d6f;color:#fff}.receipt-info{text-align:center;color:#666;font-size:14px;margin:10px 0 0}.transfer-actions{display:flex;gap:15px;margin-top:20px;padding-top:20px;border-top:2px solid #f0f0f0}.btn-verify,.btn-reject{flex:1;padding:12px 24px;border:none;border-radius:8px;font-size:16px;font-weight:600;cursor:pointer;transition:all .3s}.btn-verify{background:linear-gradient(135deg,#10b981,#059669);color:#fff}.btn-verify:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #10b98166}.btn-reject{background:linear-gradient(135deg,#ef4444,#dc2626);color:#fff}.btn-reject:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #ef444466}.btn-verify:disabled,.btn-reject:disabled{opacity:.6;cursor:not-allowed;transform:none}@media (max-width: 768px){.bank-transfer-verification{padding:20px}.filter-tabs{flex-wrap:wrap}.transfer-header{flex-direction:column;gap:15px}.transfer-details{grid-template-columns:1fr}.transfer-actions{flex-direction:column}}.support-tickets-admin{padding:2rem;background:#f5f5f5;min-height:100vh}.support-tickets-header{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:2rem;padding-bottom:1.5rem;border-bottom:2px solid #e0e0e0}.support-tickets-header h1{margin:0 0 .5rem;color:#333;font-size:2rem}.support-tickets-header p{margin:0;color:#666;font-size:1rem}.support-stats{display:flex;gap:1.5rem}.stat-item{display:flex;flex-direction:column;align-items:center;padding:1rem 1.5rem;background:#fff;border-radius:8px;box-shadow:0 2px 4px #0000001a;min-width:100px}.stat-item.open{border-left:4px solid #ff9800}.stat-item.in-progress{border-left:4px solid #2196f3}.stat-item.resolved{border-left:4px solid #4caf50}.stat-value{font-size:2rem;font-weight:700;color:#333}.stat-label{font-size:.85rem;color:#666;text-transform:uppercase;letter-spacing:.5px}.support-tickets-content{display:flex;gap:2rem;height:calc(100vh - 300px)}.tickets-sidebar{width:350px;background:#fff;border-radius:8px;box-shadow:0 2px 8px #0000001a;display:flex;flex-direction:column;overflow:hidden}.filter-section{padding:1.5rem;border-bottom:2px solid #f0f0f0}.filter-section h3{margin:0 0 1rem;color:#333;font-size:1rem}.filter-buttons{display:flex;flex-wrap:wrap;gap:.5rem}.filter-buttons button{padding:.5rem 1rem;border:2px solid 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h3{font-size:24px;font-weight:700;color:var(--teal-dark);margin-bottom:24px}.modal-form{display:flex;flex-direction:column;gap:16px}.modal-form label{font-size:14px;font-weight:600;color:var(--text-primary)}.form-select{padding:12px;border:1px solid var(--gray-light);border-radius:8px;font-size:14px;background:var(--white);color:var(--text-primary)}.form-select:focus{outline:none;border-color:var(--teal-medium)}.modal-actions{display:flex;gap:12px;margin-top:8px}.submit-button,.cancel-button{flex:1;padding:12px;border:none;border-radius:50px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s ease}.submit-button{background:var(--teal-dark);color:var(--white)}.submit-button:hover{background:var(--teal-medium-dark)}.cancel-button{background:var(--gray-light);color:var(--text-primary)}.cancel-button:hover{background:var(--gray-medium)}@media (max-width: 768px){.dashboard-header{flex-direction:column;align-items:flex-start;gap:16px}.offers-grid,.events-grid{grid-template-columns:1fr}.card-actions{flex-direction:column}.card-detail-row{flex-direction:column;align-items:flex-start;gap:4px}}.vendor-dashboard{min-height:100vh;background:var(--off-white)}.dashboard-container{max-width:1400px;margin:80px auto 0;padding:32px 24px}.dashboard-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:32px}.dashboard-header h1{font-size:32px;font-weight:700;color:var(--teal-dark);margin-bottom:4px}.dashboard-subtitle{color:var(--text-secondary);font-size:16px}.logout-button{padding:10px 20px;background:var(--gray-medium);color:var(--white);border:none;border-radius:50px;font-size:14px;font-weight:600;cursor:pointer;transition:background .2s ease}.logout-button:hover{background:#6c757d}.loading-container{display:flex;justify-content:center;align-items:center;min-height:calc(100vh - 200px);margin-top:80px}.loading{font-size:18px;color:var(--text-secondary)}.vendor-info-card{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a;margin-bottom:32px}.vendor-info-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;padding-bottom:16px;border-bottom:2px solid var(--gray-light)}.vendor-info-header h2{font-size:20px;font-weight:600;color:var(--teal-dark);margin:0}.status-badge{padding:6px 16px;border-radius:20px;font-size:12px;font-weight:600;text-transform:uppercase}.status-badge.active{background:#28a745;color:var(--white)}.vendor-info-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:16px}.info-item{display:flex;flex-direction:column;gap:4px}.info-label{font-size:12px;font-weight:600;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px}.info-value{font-size:16px;font-weight:600;color:var(--text-primary)}.info-value.code{font-family:monospace;background:var(--off-white);padding:4px 8px;border-radius:4px;display:inline-block}.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin-bottom:32px}.stat-card{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a;display:flex;align-items:center;gap:16px;border-left:4px solid var(--teal-medium)}.stat-card.success{border-left-color:#28a745}.stat-card.warning{border-left-color:#ffc107}.stat-card.revenue{border-left-color:#17a2b8}.stat-icon{font-size:32px}.stat-content{flex:1}.stat-value{font-size:24px;font-weight:700;color:var(--teal-dark);margin-bottom:4px}.stat-label{font-size:14px;color:var(--text-secondary)}.metrics-section{margin-bottom:32px}.metrics-section h2{font-size:24px;font-weight:700;color:var(--teal-dark);margin-bottom:20px}.metrics-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px}.metric-card{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a;text-align:center}.metric-value{font-size:32px;font-weight:700;color:var(--teal-dark);margin-bottom:8px}.metric-label{font-size:14px;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px}.section-header-row{margin:40px 0 24px}.section-header-row h2{font-size:24px;font-weight:700;color:var(--teal-dark)}.transactions-table-container{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a;overflow-x:auto;margin-bottom:32px}.transactions-table{width:100%;border-collapse:collapse}.transactions-table th{background:var(--off-white);padding:12px;text-align:left;font-size:13px;font-weight:600;color:var(--text-primary);border-bottom:2px solid var(--gray-light)}.transactions-table td{padding:12px;border-bottom:1px solid var(--gray-light);font-size:14px;color:var(--text-secondary)}.transactions-table tr:hover{background:var(--off-white)}.card-code{font-family:monospace;font-size:12px;background:var(--off-white);padding:4px 8px;border-radius:4px}.status-badge-small{padding:4px 12px;border-radius:12px;font-size:11px;font-weight:600;text-transform:uppercase}.status-badge-small.approved{background:#d4edda;color:#155724}.status-badge-small.rejected{background:#f8d7da;color:#721c24}.top-members-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:20px;margin-bottom:32px}.member-card{background:var(--white);border-radius:12px;padding:20px;box-shadow:0 2px 8px #0000001a;display:flex;align-items:center;gap:16px}.member-rank{width:40px;height:40px;border-radius:50%;background:var(--teal-medium);color:var(--white);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:18px;flex-shrink:0}.member-info{flex:1}.member-name{font-size:16px;font-weight:600;color:var(--text-primary);margin-bottom:4px}.member-stats{display:flex;gap:16px;font-size:12px;color:var(--text-secondary)}.api-section{margin-bottom:32px}.api-section h2{font-size:24px;font-weight:700;color:var(--teal-dark);margin-bottom:20px}.api-card{background:var(--white);border-radius:12px;padding:24px;box-shadow:0 2px 8px #0000001a}.api-description{color:var(--text-secondary);margin-bottom:20px;font-size:14px}.api-key-display{background:var(--off-white);padding:16px;border-radius:8px;margin-bottom:20px;display:flex;align-items:center;justify-content:space-between;gap:12px}.api-key-display code{font-size:16px;font-weight:600;color:var(--teal-dark);font-family:monospace;flex:1}.copy-button{padding:8px 16px;background:var(--teal-medium);color:var(--white);border:none;border-radius:50px;font-size:12px;font-weight:600;cursor:pointer;transition:background .2s ease}.copy-button:hover{background:var(--teal-dark)}.api-docs{background:var(--off-white);padding:16px;border-radius:8px;font-family:monospace;font-size:12px;color:var(--text-primary);line-height:1.8}.api-docs p{margin:8px 0}.api-docs strong{color:var(--teal-dark)}@media (max-width: 768px){.dashboard-header{flex-direction:column;align-items:flex-start;gap:16px}.stats-grid{grid-template-columns:repeat(2,1fr)}.vendor-info-grid{grid-template-columns:1fr}.transactions-table{font-size:12px}.transactions-table th,.transactions-table td{padding:8px 4px}}.application-submitted{min-height:100vh;display:flex;flex-direction:column}.status-container{flex:1;display:flex;justify-content:center;align-items:center;padding:2rem;background:linear-gradient(135deg,#f5f7fa,#c3cfe2)}.status-card{background:#fff;border-radius:16px;padding:3rem;max-width:600px;width:100%;box-shadow:0 10px 40px #0000001a;text-align:center}.status-icon{margin:0 auto 2rem;width:80px;height:80px;border-radius:50%;display:flex;align-items:center;justify-content:center}.status-icon.success{background:#d4edda;color:#28a745}.status-icon.pending{background:#fff3cd;color:#ffc107}.status-icon.rejected{background:#f8d7da;color:#dc3545}.status-card h1{font-size:2rem;margin-bottom:1rem;color:#333}.status-message{font-size:1.1rem;color:#555;margin-bottom:1rem;line-height:1.6}.status-details{font-size:.95rem;color:#777;margin-bottom:2rem;line-height:1.6}.status-actions{display:flex;gap:1rem;justify-content:center}.btn-primary{display:inline-block;padding:12px 32px;background:linear-gradient(135deg,#0a5d6f,#0d7a8f);color:#fff;text-decoration:none;border-radius:8px;font-weight:600;transition:transform .2s,box-shadow .2s}.btn-primary:hover{transform:translateY(-2px);box-shadow:0 4px 12px #0a5d6f4d}@media (max-width: 768px){.status-card{padding:2rem 1.5rem}.status-card h1{font-size:1.5rem}}.member-support-chat{max-width:1200px;margin:0 auto;padding:2rem;background:#fff;border-radius:8px;box-shadow:0 2px 8px #0000001a}.support-chat-header{margin-bottom:2rem;padding-bottom:1rem;border-bottom:2px solid #f0f0f0}.support-chat-header h2{margin:0 0 .5rem;color:#333;font-size:1.8rem}.support-chat-header p{margin:0;color:#666;font-size:1rem}.support-chat-actions{display:flex;flex-direction:column;gap:2rem}.btn-create-ticket{padding:1rem 2rem;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;border:none;border-radius:8px;font-size:1rem;font-weight:600;cursor:pointer;transition:transform .2s,box-shadow .2s}.btn-create-ticket:hover{transform:translateY(-2px);box-shadow:0 4px 12px #667eea66}.tickets-list{display:flex;flex-direction:column;gap:1rem}.tickets-list h3{margin:0 0 1rem;color:#333;font-size:1.2rem}.ticket-item{padding:1.5rem;border:2px solid #e0e0e0;border-radius:8px;cursor:pointer;transition:all .2s;background:#fafafa}.ticket-item:hover{border-color:#667eea;background:#f5f5f5;transform:translate(4px)}.ticket-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:.5rem}.ticket-number{font-weight:600;color:#667eea;font-size:.9rem}.ticket-status{font-size:.75rem;font-weight:600;padding:.25rem .75rem;border-radius:12px;background:#0000000d}.ticket-subject{font-weight:600;color:#333;margin-bottom:.5rem;font-size:1.1rem}.ticket-meta{display:flex;justify-content:space-between;align-items:center;font-size:.85rem;color:#666}.unread-badge{background:#ff5722;color:#fff;padding:.25rem .75rem;border-radius:12px;font-size:.75rem;font-weight:600}.support-ticket-form{background:#fafafa;padding:2rem;border-radius:8px;border:2px solid #e0e0e0}.support-ticket-form h3{margin:0 0 1.5rem;color:#333}.form-group label{display:block;margin-bottom:.5rem;color:#333;font-weight:600}.form-group input,.form-group textarea{width:100%;padding:.75rem;border:2px solid #e0e0e0;border-radius:6px;font-size:1rem;font-family:inherit;transition:border-color .2s}.form-group input:focus,.form-group textarea:focus{outline:none;border-color:#667eea}.form-group textarea{resize:vertical;min-height:120px}.form-actions{display:flex;gap:1rem;justify-content:flex-end}.btn-cancel,.btn-submit{padding:.75rem 1.5rem;border:none;border-radius:6px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s}.btn-cancel{background:#e0e0e0;color:#333}.btn-cancel:hover{background:#d0d0d0}.btn-submit{background:linear-gradient(135deg,#667eea,#764ba2);color:#fff}.btn-submit:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #667eea66}.support-chat-container{display:flex;flex-direction:column;height:600px;border:2px solid #e0e0e0;border-radius:8px;overflow:hidden;background:#fff}.chat-header{padding:1rem 1.5rem;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;border-bottom:2px solid rgba(255,255,255,.2)}.chat-header-info{display:flex;align-items:center;gap:1rem}.btn-back{background:#fff3;color:#fff;border:none;padding:.5rem 1rem;border-radius:6px;cursor:pointer;font-size:.9rem;transition:background .2s}.btn-back:hover{background:#ffffff4d}.chat-header-info h3{margin:0;font-size:1.2rem}.chat-meta{display:flex;gap:1rem;margin-top:.5rem;font-size:.85rem;opacity:.9}.chat-messages{flex:1;overflow-y:auto;padding:1.5rem;display:flex;flex-direction:column;gap:1rem;background:#f5f5f5}.no-messages{text-align:center;color:#999;padding:2rem;font-style:italic}.message{display:flex;max-width:70%}.message-sent{align-self:flex-end}.message-received{align-self:flex-start}.message-content{padding:.75rem 1rem;border-radius:12px;word-wrap:break-word}.message-sent .message-content{background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;border-bottom-right-radius:4px}.message-received .message-content{background:#fff;color:#333;border:1px solid #e0e0e0;border-bottom-left-radius:4px}.message-text{margin-bottom:.5rem;line-height:1.5}.message-meta{display:flex;justify-content:space-between;gap:1rem;font-size:.75rem;opacity:.8}.message-sender{font-weight:600}.chat-input-form{display:flex;gap:.5rem;padding:1rem 1.5rem;background:#fff;border-top:2px solid #e0e0e0}.chat-input{flex:1;padding:.75rem;border:2px solid #e0e0e0;border-radius:6px;font-size:1rem;font-family:inherit;resize:none;transition:border-color .2s}.chat-input:focus{outline:none;border-color:#667eea}.btn-send{padding:.75rem 2rem;background:linear-gradient(135deg,#667eea,#764ba2);color:#fff;border:none;border-radius:6px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s;white-space:nowrap}.btn-send:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #667eea66}.btn-send:disabled{opacity:.6;cursor:not-allowed}.chat-closed-notice{padding:1rem 1.5rem;background:#fff3cd;color:#856404;text-align:center;border-top:2px solid #e0e0e0;font-weight:600}.chat-messages::-webkit-scrollbar{width:8px}.chat-messages::-webkit-scrollbar-track{background:#f1f1f1}.chat-messages::-webkit-scrollbar-thumb{background:#888;border-radius:4px}.chat-messages::-webkit-scrollbar-thumb:hover{background:#555}.support-page{min-height:100vh;background:var(--white)}.support-nav-bar{background:var(--teal-dark);padding:0;border-bottom:1px solid rgba(255,255,255,.1);position:sticky;top:0;z-index:100}.support-nav-container{max-width:1400px;margin:0 auto;display:flex;justify-content:flex-start;align-items:center;gap:0;padding:0}.support-nav-item{padding:20px 40px;font-size:16px;font-weight:500;color:#ffffffbf;background:transparent;border:none;border-bottom:3px solid transparent;cursor:pointer;transition:all .3s cubic-bezier(.4,0,.2,1);position:relative;font-family:inherit;text-align:left}.support-nav-item:hover{color:#ffffffe6;background:#ffffff0d}.support-nav-item.active{color:#fffffff2;border-bottom-color:var(--teal-medium);background:#ffffff14}.support-container{max-width:1200px;margin:0 auto;padding:120px 24px 80px}.support-hero{text-align:center;margin-bottom:60px}.support-hero h1{font-size:48px;font-weight:700;color:var(--teal-dark);margin-bottom:16px}.support-hero p{font-size:20px;color:var(--text-secondary)}.support-content{display:flex;flex-direction:column;gap:48px}.support-section{background:var(--off-white);padding:40px;border-radius:12px;border-left:4px solid var(--teal-medium)}.support-section h2{font-size:28px;color:var(--teal-dark);margin-bottom:20px}.support-section p{font-size:16px;line-height:1.7;color:var(--text-secondary);margin-bottom:16px}.support-contact{margin-top:20px;padding:20px;background:var(--white);border-radius:8px}.support-contact p{margin-bottom:8px}.faq-list{display:flex;flex-direction:column;gap:24px}.faq-item{background:var(--white);padding:24px;border-radius:8px;border-left:3px solid var(--teal-medium)}.faq-item h3{font-size:18px;color:var(--teal-dark);margin-bottom:12px}.faq-item p{font-size:15px;color:var(--text-secondary);margin:0}.contact-info{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:24px;margin-top:24px}.contact-item{background:var(--white);padding:24px;border-radius:8px}.contact-item h3{font-size:18px;color:var(--teal-dark);margin-bottom:12px}.contact-item p{font-size:15px;color:var(--text-secondary);margin:0}@media (max-width: 768px){.support-nav-container{padding:0 16px;overflow-x:auto}.support-nav-item{padding:16px 24px;font-size:14px;white-space:nowrap}.support-container{padding:100px 20px 60px}.support-hero h1{font-size:36px}.support-section{padding:28px 24px}.support-section h2{font-size:24px}.contact-info{grid-template-columns:1fr}}.set-password-page{min-height:100vh;display:flex;flex-direction:column;background:linear-gradient(135deg,#f5f7fa,#c3cfe2)}.set-password-container{flex:1;display:flex;align-items:center;justify-content:center;padding:4rem 2rem}.set-password-card{background:#fff;border-radius:16px;box-shadow:0 10px 40px #0000001a;padding:3rem;max-width:500px;width:100%}.set-password-header{text-align:center;margin-bottom:2rem}.set-password-header h1{margin:0 0 .5rem;color:#333;font-size:2rem;font-weight:700}.set-password-header p{margin:0;color:#666;font-size:1rem}.error-message{background:#fee;border:2px solid #fcc;color:#c33;padding:1rem;border-radius:8px;margin-bottom:1.5rem;font-size:.95rem}.success-message{text-align:center;padding:2rem 0}.success-icon{width:80px;height:80px;background:linear-gradient(135deg,#4caf50,#45a049);color:#fff;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:3rem;font-weight:700;margin:0 auto 1.5rem}.success-message h2{margin:0 0 1rem;color:#333;font-size:1.8rem}.success-message p{margin:.5rem 0;color:#666;font-size:1rem}.redirect-message{font-style:italic;color:#999}.btn-login-now{margin-top:2rem;padding:.75rem 2rem;background:linear-gradient(135deg,#0a5d6f,#0d7a8f);color:#fff;border:none;border-radius:8px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s}.btn-login-now:hover{transform:translateY(-2px);box-shadow:0 4px 12px #0a5d6f66}.set-password-form{display:flex;flex-direction:column;gap:1.5rem}.form-group{display:flex;flex-direction:column}.form-group label{margin-bottom:.5rem;color:#333;font-weight:600;font-size:.95rem}.form-group input{padding:.75rem 1rem;border:2px solid #e0e0e0;border-radius:8px;font-size:1rem;transition:border-color .2s;font-family:inherit}.form-group input:focus{outline:none;border-color:#0a5d6f}.form-group input:disabled{background:#f5f5f5;cursor:not-allowed}.form-hint{margin:.25rem 0 0;font-size:.85rem;color:#999}.btn-submit{padding:.875rem 2rem;background:linear-gradient(135deg,#0a5d6f,#0d7a8f);color:#fff;border:none;border-radius:8px;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s;margin-top:.5rem}.btn-submit:hover:not(:disabled){transform:translateY(-2px);box-shadow:0 4px 12px #0a5d6f66}.set-password-footer{margin-top:2rem;padding-top:2rem;border-top:1px solid #e0e0e0;text-align:center}.set-password-footer p{margin:.5rem 0;color:#666;font-size:.9rem}.set-password-footer a{color:#0a5d6f;text-decoration:none;font-weight:600}.set-password-footer 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